Nueo Help Center
Nueo Help Center
Comprehensive answers to questions
Comprehensive answers to questions
General
What is Nueo?
Nueo is a privacy-first mood tracking and journaling app that helps busy professionals understand what energizes them and what drains them. You check in throughout your day (takes seconds), Nueo's on-device AI spots patterns in your entries, and you get actionable insights to design better days. Everything stays on your device—no cloud, no tracking, no data harvesting.
Who is Nueo for?
Nueo is designed for: * Busy professionals who feel exhausted despite being productive * Anyone who wants to understand what actually makes them feel good * People who prioritize privacy and don't want their mood data sold or tracked * Those looking for personalized insights instead of generic wellness advice * Anyone who journaled before but felt lost in their own data You don't need to be a "natural journaler" to use Nueo—it's built for people who find traditional journaling overwhelming.
How is Nueo different from other apps?
* Privacy: Your data never leaves your phone. No cloud storage. No corporate access. Most other apps monetize your mood data—we don't. * AI on your device: We process everything locally, not on remote servers. Faster, more private, more secure. * Designed for insight, not compliance: We're not about daily streaks or gamification. We're about helping you see patterns you'd never spot alone. * Personalization: We find what energizes YOU specifically, not give generic advice. * Free forever: Core features (journaling, mood tracking, basic insights) are completely free. No premium paywalls on essentials.
What is Nueo?
Nueo is a privacy-first mood tracking and journaling app that helps busy professionals understand what energizes them and what drains them. You check in throughout your day (takes seconds), Nueo's on-device AI spots patterns in your entries, and you get actionable insights to design better days. Everything stays on your device—no cloud, no tracking, no data harvesting.
Who is Nueo for?
Nueo is designed for: * Busy professionals who feel exhausted despite being productive * Anyone who wants to understand what actually makes them feel good * People who prioritize privacy and don't want their mood data sold or tracked * Those looking for personalized insights instead of generic wellness advice * Anyone who journaled before but felt lost in their own data You don't need to be a "natural journaler" to use Nueo—it's built for people who find traditional journaling overwhelming.
How is Nueo different from other apps?
* Privacy: Your data never leaves your phone. No cloud storage. No corporate access. Most other apps monetize your mood data—we don't. * AI on your device: We process everything locally, not on remote servers. Faster, more private, more secure. * Designed for insight, not compliance: We're not about daily streaks or gamification. We're about helping you see patterns you'd never spot alone. * Personalization: We find what energizes YOU specifically, not give generic advice. * Free forever: Core features (journaling, mood tracking, basic insights) are completely free. No premium paywalls on essentials.
What is Nueo?
Nueo is a privacy-first mood tracking and journaling app that helps busy professionals understand what energizes them and what drains them. You check in throughout your day (takes seconds), Nueo's on-device AI spots patterns in your entries, and you get actionable insights to design better days. Everything stays on your device—no cloud, no tracking, no data harvesting.
Who is Nueo for?
Nueo is designed for: * Busy professionals who feel exhausted despite being productive * Anyone who wants to understand what actually makes them feel good * People who prioritize privacy and don't want their mood data sold or tracked * Those looking for personalized insights instead of generic wellness advice * Anyone who journaled before but felt lost in their own data You don't need to be a "natural journaler" to use Nueo—it's built for people who find traditional journaling overwhelming.
How is Nueo different from other apps?
* Privacy: Your data never leaves your phone. No cloud storage. No corporate access. Most other apps monetize your mood data—we don't. * AI on your device: We process everything locally, not on remote servers. Faster, more private, more secure. * Designed for insight, not compliance: We're not about daily streaks or gamification. We're about helping you see patterns you'd never spot alone. * Personalization: We find what energizes YOU specifically, not give generic advice. * Free forever: Core features (journaling, mood tracking, basic insights) are completely free. No premium paywalls on essentials.
Privacy & Security
Why should I trust Nueo with my mood data?
* Your data never leaves your device—it's not stored on our servers * We have no way to access your personal information (we literally can't see your entries) * We don't sell your data to advertisers or third parties * We don't use your mood data to target you with ads * Our entire business model is built on you finding value in the app, not on monetizing your data * You can export your data anytime
What happens if I delete the app?
All your Nueo data is deleted from your device. We recommend exporting your data first (Nueo has an export feature). Once you delete the app, we have no record of your data anywhere.
Is Nueo GDPR/CCPA compliant?
Yes. Since your data never leaves your device, you're automatically compliant with most privacy regulations. You own your data. You can export it anytime. You can delete it anytime. If you have specific compliance questions for your organization, contact us directly at support@qypt.io
Why should I trust Nueo with my mood data?
* Your data never leaves your device—it's not stored on our servers * We have no way to access your personal information (we literally can't see your entries) * We don't sell your data to advertisers or third parties * We don't use your mood data to target you with ads * Our entire business model is built on you finding value in the app, not on monetizing your data * You can export your data anytime
What happens if I delete the app?
All your Nueo data is deleted from your device. We recommend exporting your data first (Nueo has an export feature). Once you delete the app, we have no record of your data anywhere.
Is Nueo GDPR/CCPA compliant?
Yes. Since your data never leaves your device, you're automatically compliant with most privacy regulations. You own your data. You can export it anytime. You can delete it anytime. If you have specific compliance questions for your organization, contact us directly at support@qypt.io
Why should I trust Nueo with my mood data?
* Your data never leaves your device—it's not stored on our servers * We have no way to access your personal information (we literally can't see your entries) * We don't sell your data to advertisers or third parties * We don't use your mood data to target you with ads * Our entire business model is built on you finding value in the app, not on monetizing your data * You can export your data anytime
What happens if I delete the app?
All your Nueo data is deleted from your device. We recommend exporting your data first (Nueo has an export feature). Once you delete the app, we have no record of your data anywhere.
Is Nueo GDPR/CCPA compliant?
Yes. Since your data never leaves your device, you're automatically compliant with most privacy regulations. You own your data. You can export it anytime. You can delete it anytime. If you have specific compliance questions for your organization, contact us directly at support@qypt.io
Data Imports & Switching
I use Daylio/Reflectly/another app. Can I import my data?
Yes. Nueo has an AI-powered importer that works with most mood tracking apps. Here's how: 1. Export your data from your current app (usually a CSV or JSON file) 2. Open Nueo and go to Settings > Import Data 3. Upload your file 4. Nueo's AI matches fields automatically (mood date, notes, tags, etc.) 5. Your past entries appear in Nueo 6. The AI immediately starts analyzing your historical data Most imports take less than a minute.
Will the AI understand data from other apps?
Yes. Even if data from another app is formatted differently, Nueo's AI learns to recognize mood, date, activity tags, and sentiment. It may not be 100% perfect, but it will get most of your data in correctly. You can manually edit entries if needed.
Can I import data after I've already started using Nueo? Can I export my Nueo data?
Yes. You can import historical data at any time. New imported entries will be added to your timeline. Yes. You can export all your data anytime as a JSON file. Go to Settings > Export Data. You own your data—you can take it with you whenever you want.
I use Daylio/Reflectly/another app. Can I import my data?
Yes. Nueo has an AI-powered importer that works with most mood tracking apps. Here's how: 1. Export your data from your current app (usually a CSV or JSON file) 2. Open Nueo and go to Settings > Import Data 3. Upload your file 4. Nueo's AI matches fields automatically (mood date, notes, tags, etc.) 5. Your past entries appear in Nueo 6. The AI immediately starts analyzing your historical data Most imports take less than a minute.
Will the AI understand data from other apps?
Yes. Even if data from another app is formatted differently, Nueo's AI learns to recognize mood, date, activity tags, and sentiment. It may not be 100% perfect, but it will get most of your data in correctly. You can manually edit entries if needed.
Can I import data after I've already started using Nueo? Can I export my Nueo data?
Yes. You can import historical data at any time. New imported entries will be added to your timeline. Yes. You can export all your data anytime as a JSON file. Go to Settings > Export Data. You own your data—you can take it with you whenever you want.
I use Daylio/Reflectly/another app. Can I import my data?
Yes. Nueo has an AI-powered importer that works with most mood tracking apps. Here's how: 1. Export your data from your current app (usually a CSV or JSON file) 2. Open Nueo and go to Settings > Import Data 3. Upload your file 4. Nueo's AI matches fields automatically (mood date, notes, tags, etc.) 5. Your past entries appear in Nueo 6. The AI immediately starts analyzing your historical data Most imports take less than a minute.
Will the AI understand data from other apps?
Yes. Even if data from another app is formatted differently, Nueo's AI learns to recognize mood, date, activity tags, and sentiment. It may not be 100% perfect, but it will get most of your data in correctly. You can manually edit entries if needed.
Can I import data after I've already started using Nueo? Can I export my Nueo data?
Yes. You can import historical data at any time. New imported entries will be added to your timeline. Yes. You can export all your data anytime as a JSON file. Go to Settings > Export Data. You own your data—you can take it with you whenever you want.
Pricing & Subscriptions
How much does Nueo cost?
Nueo is free to download. We are quite generous with the our free tier, but pro and premium subscriptions are a monthly subscription, that goes deeper into analysis and premium subscriptions helps in settings weekly intentions that are data driven.
What about coupons or early-bird discounts?
We occasionally offer coupon codes for: * Early adopters (watch our social media for giveaways) * Users migrating from other apps (code: SWITCH) * Influencers and creators (ask us directly) * Newsletter subscribers (sign up on our site) Coupons typically give 3-12 months of premium access (when available) for free. Follow our channels to stay updated.
What's the difference between free and "Pro"?
Please checkout our pricing section to understand the key feature differences between free, pro and premium subscriptions.
How much does Nueo cost?
Nueo is free to download. We are quite generous with the our free tier, but pro and premium subscriptions are a monthly subscription, that goes deeper into analysis and premium subscriptions helps in settings weekly intentions that are data driven.
What about coupons or early-bird discounts?
We occasionally offer coupon codes for: * Early adopters (watch our social media for giveaways) * Users migrating from other apps (code: SWITCH) * Influencers and creators (ask us directly) * Newsletter subscribers (sign up on our site) Coupons typically give 3-12 months of premium access (when available) for free. Follow our channels to stay updated.
What's the difference between free and "Pro"?
Please checkout our pricing section to understand the key feature differences between free, pro and premium subscriptions.
How much does Nueo cost?
Nueo is free to download. We are quite generous with the our free tier, but pro and premium subscriptions are a monthly subscription, that goes deeper into analysis and premium subscriptions helps in settings weekly intentions that are data driven.
What about coupons or early-bird discounts?
We occasionally offer coupon codes for: * Early adopters (watch our social media for giveaways) * Users migrating from other apps (code: SWITCH) * Influencers and creators (ask us directly) * Newsletter subscribers (sign up on our site) Coupons typically give 3-12 months of premium access (when available) for free. Follow our channels to stay updated.
What's the difference between free and "Pro"?
Please checkout our pricing section to understand the key feature differences between free, pro and premium subscriptions.
Support & Troubleshooting
How do I report a bug?
Send us an email at support@qypt.io with details of the bug, so we can fix it ASAP. We promise to fix issues within 1 week.
Why isn't my AI insight showing up?
The AI needs at least 10-15 entries to spot solid patterns. If you have fewer entries: * Keep journaling regularly (daily is ideal) * Make entries varied (different activities, different moods) * Be descriptive (the AI learns from your words) After ~1 month of regular journaling, insights should be robust.
Why can't I see my data on my other phone?
Nueo stores data on-device only. If you want access on multiple devices, you'll need to export from one phone and import to another (manual process). We're exploring privacy-preserving sync for future updates, but it's technically challenging without compromising privacy.
How do I report a bug?
Send us an email at support@qypt.io with details of the bug, so we can fix it ASAP. We promise to fix issues within 1 week.
Why isn't my AI insight showing up?
The AI needs at least 10-15 entries to spot solid patterns. If you have fewer entries: * Keep journaling regularly (daily is ideal) * Make entries varied (different activities, different moods) * Be descriptive (the AI learns from your words) After ~1 month of regular journaling, insights should be robust.
Why can't I see my data on my other phone?
Nueo stores data on-device only. If you want access on multiple devices, you'll need to export from one phone and import to another (manual process). We're exploring privacy-preserving sync for future updates, but it's technically challenging without compromising privacy.
How do I report a bug?
Send us an email at support@qypt.io with details of the bug, so we can fix it ASAP. We promise to fix issues within 1 week.
Why isn't my AI insight showing up?
The AI needs at least 10-15 entries to spot solid patterns. If you have fewer entries: * Keep journaling regularly (daily is ideal) * Make entries varied (different activities, different moods) * Be descriptive (the AI learns from your words) After ~1 month of regular journaling, insights should be robust.
Why can't I see my data on my other phone?
Nueo stores data on-device only. If you want access on multiple devices, you'll need to export from one phone and import to another (manual process). We're exploring privacy-preserving sync for future updates, but it's technically challenging without compromising privacy.
Getting most out of Nueo
How often should I journal? What should I journal about?
As often as feels natural. Ideally 1-3 times per day (morning, afternoon, evening). But even 2-3 times per week gives you useful data. Consistency matters more than frequency. Anything. What you did. How you felt. Who you were with. Your thoughts. Your energy level. There's no "right" way to journal. Some people write paragraphs; some write one sentence. Both work.
How do I design better days based on my insights?
Once you see your patterns: 1. Identify what energizes you (e.g., "Deep work in mornings energizes me") 2. Prioritize more of that (block mornings for focus) 3. Identify what drains you (e.g., "Back-to-back meetings exhaust me") 4. Reduce or reschedule that (batch meetings to one day) 5. Journal about the changes 6. See if your mood improves Small shifts compound over time.
Can I use Nueo with a therapist? Is Nueo a replacement for therapy?
Absolutely. Nueo provides structure for reflection, which therapists love. You can: * Share your insights with your therapist (your data is yours to share) * Print/export reports to discuss * Use Nueo between sessions for self-awareness We're exploring professional features for therapists (read-only access, integration with therapy notes), but we're not there yet. No. Nueo is a tool for self-awareness and reflection. Therapy is professional mental health support. If you're struggling with depression, anxiety, or trauma, please see a professional. Nueo can complement therapy but doesn't replace it.
How often should I journal? What should I journal about?
As often as feels natural. Ideally 1-3 times per day (morning, afternoon, evening). But even 2-3 times per week gives you useful data. Consistency matters more than frequency. Anything. What you did. How you felt. Who you were with. Your thoughts. Your energy level. There's no "right" way to journal. Some people write paragraphs; some write one sentence. Both work.
How do I design better days based on my insights?
Once you see your patterns: 1. Identify what energizes you (e.g., "Deep work in mornings energizes me") 2. Prioritize more of that (block mornings for focus) 3. Identify what drains you (e.g., "Back-to-back meetings exhaust me") 4. Reduce or reschedule that (batch meetings to one day) 5. Journal about the changes 6. See if your mood improves Small shifts compound over time.
Can I use Nueo with a therapist? Is Nueo a replacement for therapy?
Absolutely. Nueo provides structure for reflection, which therapists love. You can: * Share your insights with your therapist (your data is yours to share) * Print/export reports to discuss * Use Nueo between sessions for self-awareness We're exploring professional features for therapists (read-only access, integration with therapy notes), but we're not there yet. No. Nueo is a tool for self-awareness and reflection. Therapy is professional mental health support. If you're struggling with depression, anxiety, or trauma, please see a professional. Nueo can complement therapy but doesn't replace it.
How often should I journal? What should I journal about?
As often as feels natural. Ideally 1-3 times per day (morning, afternoon, evening). But even 2-3 times per week gives you useful data. Consistency matters more than frequency. Anything. What you did. How you felt. Who you were with. Your thoughts. Your energy level. There's no "right" way to journal. Some people write paragraphs; some write one sentence. Both work.
How do I design better days based on my insights?
Once you see your patterns: 1. Identify what energizes you (e.g., "Deep work in mornings energizes me") 2. Prioritize more of that (block mornings for focus) 3. Identify what drains you (e.g., "Back-to-back meetings exhaust me") 4. Reduce or reschedule that (batch meetings to one day) 5. Journal about the changes 6. See if your mood improves Small shifts compound over time.
Can I use Nueo with a therapist? Is Nueo a replacement for therapy?
Absolutely. Nueo provides structure for reflection, which therapists love. You can: * Share your insights with your therapist (your data is yours to share) * Print/export reports to discuss * Use Nueo between sessions for self-awareness We're exploring professional features for therapists (read-only access, integration with therapy notes), but we're not there yet. No. Nueo is a tool for self-awareness and reflection. Therapy is professional mental health support. If you're struggling with depression, anxiety, or trauma, please see a professional. Nueo can complement therapy but doesn't replace it.
Platform & Compatability
Does Nueo work offline?
Yes. Nueo works entirely offline. You don't need an internet connection to journal, add entries, or view insights. Everything happens on your device.
Does Nueo use a lot of battery?
No. Nueo runs AI inference locally on your device (not constantly), so battery impact is minimal. You might notice slightly higher battery usage on the first import (from processing historical data), but normal use is very battery-efficient.
What's the minimum iOS/Android version needed?
* iOS: 17.6 or later * Android: Coming Soon
Does Nueo work offline?
Yes. Nueo works entirely offline. You don't need an internet connection to journal, add entries, or view insights. Everything happens on your device.
Does Nueo use a lot of battery?
No. Nueo runs AI inference locally on your device (not constantly), so battery impact is minimal. You might notice slightly higher battery usage on the first import (from processing historical data), but normal use is very battery-efficient.
What's the minimum iOS/Android version needed?
* iOS: 17.6 or later * Android: Coming Soon
Does Nueo work offline?
Yes. Nueo works entirely offline. You don't need an internet connection to journal, add entries, or view insights. Everything happens on your device.
Does Nueo use a lot of battery?
No. Nueo runs AI inference locally on your device (not constantly), so battery impact is minimal. You might notice slightly higher battery usage on the first import (from processing historical data), but normal use is very battery-efficient.
What's the minimum iOS/Android version needed?
* iOS: 17.6 or later * Android: Coming Soon